Privacy and Cookie Policy

Information Collected

We do not collect personal information from visitors to our website unless it is knowingly and voluntarily provided. Anonymous statistical data is collected, such as the number of visitors to the website and details of properties and dates selected for online bookings. This data cannot be used to identify individuals.

Cookies are used to enhance the user experience but are not employed to collect additional personal information. Visitors who wish to request more information may contact us via email at [email protected]. We will not contact guests unless they voluntarily provide their details. Providing company information is optional and does not affect any subsequent negotiations or discussions.

How Personal Data is Collected

We collect personal data in the following ways:

Direct Interactions

Personal data may be provided by you or on your behalf as part of our booking process or in connection with a booking made by the lead passenger. This may include identity, contact, and address details when you:

– Complete online forms or send messages
– Request products/services
– Create a guest login account
– Subscribe to our services
– Enter competitions or request promotional codes
– Participate in surveys or provide feedback
– Correspond with us via messenger, phone, or email

Automated Technology

We automatically collect technical and usage data when you browse or interact with our website using cookies, server logs, and other tracking technologies.

Third Parties

We may receive personal data from:

– Analytics providers (e.g., Google, based outside the EU)
– Advertising networks (e.g., Facebook, based outside the EU)
– Search information providers (e.g., Google, based outside the EU)
– Suppliers (e.g., payment providers, delivery services, website support providers)
– Third-party booking platforms (e.g., Airbnb, Booking.com, which may be based inside or outside the EEA)

Use of Information

The information collected may be used to:

– Provide details about our current and future initiatives or events
– Conduct research and customer satisfaction surveys
– Send marketing emails, from which you can unsubscribe at any time

We share data with our booking system, SuperControl, to facilitate services such as verified guest reviews through UpFrontReviews. We never sell your details to third parties. You consent to our sharing of data with SuperControl, and you may unsubscribe from related emails at any time.

Data Security

We take appropriate security measures to protect the information we hold from unauthorised access or misuse. Our database is stored in a secure, password-protected location, accessible only to authorised users.

Data Integrity

We take reasonable steps to ensure that the data we collect is accurate. Outdated data is deleted or anonymised. Individuals may request access to their personal information, verify its accuracy, and request corrections if necessary.

Children

Our website is not targeted at children. We do not knowingly collect personal information from children under 14 years without parental consent.

Cookie Policy

Our website uses cookies, pixels, local storage objects, and similar technologies (collectively, “cookies”) to improve user experience, analyse site performance, and personalise ads and content.

Cookie Types and Usage

Strictly Necessary Cookies

– Essential for website functionality
– Authenticate users and maintain secure connections
– If disabled, website performance may be affected

Performance Cookies

– Collect anonymous usage data (e.g., page visits, error tracking)
– Improve website functionality and user experience
– Provide web analytics (e.g., Google Analytics)

Functionality Cookies

– Store user preferences (e.g., layout, text size, colour schemes)
– Enable specific interactive features
– Remember previous interactions

Targeting Cookies

– Track user visits across websites
– Deliver targeted advertisements
– Improve the effectiveness of marketing campaigns

Some cookies serve multiple purposes and may be managed by third parties.

Consent and Managing Cookies

All cookies require user consent. You can manage cookies by:

– Accepting or declining cookies via the website’s cookie banner
– Adjusting your browser settings to block or delete cookies (may affect website functionality)
– Using browser-specific settings to control cookie storage:
– Internet Explorer
– Firefox
– Chrome
– Safari

For more information about cookies, visit www.aboutcookies.org.

Contact Us

For any questions regarding this policy, please contact:

Jamie Miles 
[email protected] 
Anglesey Holiday Lettings is a trading name of Rhosneigr Property Lettings Limited. 
The Shop, Llys Llewellyn, Aberffraw, Isle of Anglesey, LL63 5AQ