Coronavirus Update 1800hrs 23rd March 2021
In light of the continued developments of the Covid-19 situation across the United Kingdom, I wanted to reach out to you personally to update you on the current situation, our Bookings and our Cancellations Policy.
- As of the 26th March 2021, we will re-open all of our holiday cottages to Welsh guests. Guests due to arrive prior to the 12th April that are not permitted to travel by law will be able to cancel their booking and receive a full refund* or transfer their booking.
- As of the 12th April 2021, we will re-open all of our holiday cottages to all other guests.
- All future bookings due to arrive prior to the 30th April, with numbers or composition* that are not permitted by law to share self-catering accommodation, will be able to cancel their booking and receive a full refund* or transfer their booking.
- All new bookings come with our assurance that refunds will always be offered if we or the customer are locked down due to Covid-19.
*As per original booking form details.
Please accept our sincere apologies for the continued changes to bookings, but we must operate within the law, protect our communities and preserve the wellbeing of our guests and staff.
We ask all customers to please bear with us in these very busy times. We are a small family business but have extended our working days to handle the increased volume of calls and emails. Our primary preferred method of communication is via email, however, we will do our best to answer all calls where possible.
Please be assured we are continually engaging with our property owners and local authorities to ensure we remain as flexible as possible. We really need our customers to support us, our beautiful island and industry in these very difficult times! Where better than our beautiful island to come, but the health and wellbeing of our community and staff must come ahead of an escape to Anglesey.
Wishing our current and future guests our sincere apologies and our very best wishes in these ever-changing times.
Anglesey Holiday Lettings